Rockbot RequestPlay music you love, anywhere
GetOverview
Founded in 2007, Hot Head Burritos is a fast-casual Mexican franchise known for bold flavors and a unique, upbeat customer experience. Since partnering with Rockbot in 2021, Hot Head has centralized music management across 70+ locations, giving corporate full control over in-store brand sound and removing the burden from franchisees entirely.
Better customer experience, less work for everyone
Rockbot saves the corporate and franchise teams at Hot Head Burritos significant time. Corporate now logs in just 2-3 times per year, down from an estimated 1-3 hours of franchisee time per month per store before implementing Rockbot. By Hot Head Burritos’ account, that’s a nearly 100% reduction in music management time – and an estimated 1,680 hours of staff time saved across the network each year. When the holidays roll around, a single update pushes new music to every location at once. Franchisees can focus on their customers, and every location delivers a consistent, on-brand sound.
- Music management burden reduced by nearly 100%
- Corporate logs in just 2-3 times per year for 70+ locations
- An estimated 1,680 hours of staff time saved each year
- Fully licensed sound – one less concern for franchisee
- Brand updates pushed to all locations at once
I would recommend Rockbot to any multi-location brand that wants more control over the customer experience without complicating things for store operators.
Conway George
IT Specialist
